Privacy Policy

1. What we collect

• Account information: company/contact name, email address, phone number
• Billing information: Mobile Money transaction references (we do not store your Mobile Money PIN or full payment credentials — these are handled by the payment provider)
• Usage data: message volume, delivery status, timestamps
• Device telemetry (BYOD plans only): device name, phone number, battery level, signal strength, online status

2. How we use it

We use the information above to:

• Provide and operate the Service (routing and delivering your messages)
• Authenticate you (one-time login codes sent by email or SMS)
• Process payments and manage your subscription
• Monitor device health and troubleshoot delivery issues
• Communicate service-related notices (billing, incidents, policy changes)

3. Message content

[Clarify here how long message content/recipient numbers are retained, and whether they are used for anything beyond delivery — e.g. purely transient for routing, or retained for a support/audit window of N days.]

4. Data sharing

We share data with the minimum necessary third parties to operate the Service: Mobile Money payment providers (to process payments) and mobile network operators (to deliver messages). We do not sell your personal data.

5. Data retention

We retain account and billing data for as long as your account is active, and as required to comply with legal and tax obligations afterward. [Add specific retention periods once defined.]

6. Your rights

You may request access to, correction of, or deletion of your personal data by contacting [support email address]. [Add any rights specific to Cameroonian data protection law once confirmed with a lawyer.]

7. Security

Dashboard sessions use secure, HTTP-only cookies and are read-only — they can never be used to send messages or access your raw API key. API keys are never stored in plain text and are shown only once, at creation or regeneration.

8. Contact

Questions about this Privacy Policy can be sent to [support email address].